Human Resources

Job Description Summary

The Merchandising Coordinator supervises day-to-day operations, performs tasks in merchandising specialty area, and supports the smooth delivery of products and services. The Merchandising Coordinator performs all duties at any location within the Merchandising Department with a commitment to the highest level of customer service and total satisfaction of all customers, including transforming the services provided to Michigan Tech Students.

Essential Duties & Responsibilities (other duties may be assigned)

1. Support the financial performance of the operation through the careful execution of purchasing, receiving, pricing, sale, and distribution of products and services.
2. Responsible for the oversight and direction of procurement and distribution of products for resale and services.
3. Maintain a clean, attractive, and professional store appearance.
4. Select and work with suppliers to ensure that they efficiently and effectively provide needed goods and services within budgetary limits.
5. Follow departmental policies and procedures, and support departmental goals and objectives.
6. Lead and oversee the general merchandising and display of products for resale. Create special displays that highlight products that are the focus of promotions.
7. Assist with planning work schedules. Provide direct or functional supervision of department support staff and students.
8. Conduct surveys and market research to identify customer trends and demographic data. Analyze data and evaluate key performance metrics to determine success and shape future purchasing strategies.
9. Commit to learning about continuous improvement strategies and applying them to everyday work. Actively engage in University continuous improvement initiatives.
10. Apply safety-related knowledge, skills, and practices to everyday work.
11. Other duties and responsibilities as assigned.

Required Education, Certifications, Licensures (minimum requirements)

● Associate Degree in business, graphic design, or another related discipline OR a combination of education and experience considered to equal an Associate Degree.

Required Experience (minimum requirements)

● Proven history of providing excellent customer service.
● One year supervisory experience in a retail setting.
● Experience using advanced features of word processing, spreadsheet and database software.

Desirable Education and/or Experience

● Knowledge of higher education merchandise.
● Strong graphic design skills
● Collegiate Retailing Management (CRM) certificate or experience with college merchandising or retail.
● Strong analytical and problem-solving skills
● Exhibit solid financial judgment and ability to work with numbers
● Bachelor's Degree in business, graphic design, or another related discipline

Required Knowledge, Skills, and/or Abilities (minimum requirements)

● Excellent interpersonal, customer service, and written/oral communication skills.
● Demonstrated ability to work independently and take initiative to solve problems.
● Demonstrated ability to work with accuracy and attention to detail.
● Demonstrated ability to handle stressful situations in a professional manner.
● Demonstrated ability to use judgment when dealing with confidential information.
● Demonstrated ability to teach and train others.
● Demonstrated ability to work at any assigned location and to work irregular hours, including evenings, weekends, and holidays.
● Demonstrated commitment to contribute to a safe work environment.
● Ability to integrate safety practices into daily activities.

Desirable Knowledge, Skills, and/or Abilities

● Demonstrated knowledge of and adherence to all applicable OSHA standards.
● Understanding of lean practices and continuous improvement.

● Demonstrated success in, or potential future contributions to, working with persons from diverse backgrounds, creating a sense of belonging, and fostering a fair, objective, welcoming place to work for persons with a wide variety of personal characteristics and viewpoints. **

Language, Mathematics and/or Reasoning Skills

Work Environment and/or Physical Demands

Required Training and Other Conditions of Employment

Every employee at Michigan Technological University will receive the following 4 required trainings; additional training may be required by the department.

Required University Training:

• Employee Safety Overview

• Anti-Harassment, Discrimination, Retaliation Training

• Annual Data Security Training 

• Annual Title IX Training

Background Check:

Offers of employment are contingent upon and not considered finalized until the required background check has been performed and the results received and assessed.

Other Conditions of Employment:

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of an employer sponsorship) on or before the effective date of your appointment, and maintain eligibility without sponsorship throughout your appointment.

Michigan Technological University is an Equal Opportunity Educational Institution/Equal Opportunity Employer that provides equal opportunity for all, including protected veterans and individuals with disabilities

100%

FLSA Status

Non-Exempt

Appointment Term

Shift

1st Shift

Pay Rate/Salary

Negotiable, No less than $17.00/hr

Title of Position Supervisor

Merchandising Operations Manager

Posting Type

Dependent on Funding

Special Instructions to Applicants (if applicable)

Additional Information