Human Resources

Summary

Perform in areas of food service to include food preparation and production, including customer service, equipment operation, and cashier duties during the academic year. Responsible for the performance of routine and special custodial duties in facilities and grounds as assigned during the summer months. Work is performed in accordance with instructions and schedules provided, with results regularly inspected. Provide excellent customer service to a wide variety of internal and external customers.

Responsibilities 

● Direct the activities of student food service workers in assigned area.
● Assist in the training and instructions of regular student employees in assigned area. Maintain records and prepare required reports in assigned area.
● Order food, schedule students, maintain inventory, operate electronic cash register and card readers. Take money to accounting.
● Responsible for cleaning, sanitation, and safety in assigned area.
● Operate all equipment used in preparation and production of menu items employing safety procedures. Understand and interpret recipes.
● Perform catering duties including set-up, serving, delivering, cleaning, table service, and all aspects of clean-up. Interact with customers in a friendly and courteous manner.
● Maintain knowledge of portion size, food items, and ingredients of foods being served. Adhere to current uniform policy as posted.
● Participate in any training necessary to accommodate changes in operation which directly affect regular assigned duties. Responsible for garbage removal and cardboard recycling in assigned areas.
● Conduct daily, weekly, or monthly physical inventories in designated areas as assigned by supervisor.
● Sweep, mop, clean, vacuum, wax and buff various types of floor surfaces.
● Clean and maintain all meeting and conference rooms, hallways, lobbies, lounges, rest rooms, offices, labs, stairwells and other public and work areas.
● Clean washroom floors, walls and fixtures sanitize as necessary. Replenish washroom soap, paper, and vending products.
● Maintain a clean, sanitary, and safe work area and ensure a safe environment throughout the facility. Remove garbage, paper and recycling.
● Clean all types of wall and ceiling surfaces.
● Use and maintain a variety of cleaning and maintenance machines, ladders, tools and equipment.
● Wash windows, clean furniture, dust windowsills and ledges and clean fixtures, change light bulbs in various fixtures inside and out of building.
● Maintain building entrances according to conditions by removing snow and ice, applying sand and salt, and removing debris.
● Adhere to current uniform policy.
● Be responsible for minor wall and ceiling repair including spackling, sanding and painting.
● Participate in any training necessary to accommodate changes in operation which directly affects regular assigned duties.
● Commit to learning about continuous improvement strategies and applying them to everyday work. Actively engage in university continuous improvement initiatives.
● Apply safety-related knowledge, skills, and practices to everyday work.

Required Education, Certifications, Licensures

● High School diploma, or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired.

Required Experience

• Experience working in a food service operation working with food production in a commercial, institutional, restaurant or hotel kitchen or similar food service operation.
• Experience serving customers.
• Experience with primary duties as a custodian, or an equivalent combination of experience to equal one year full time.

Desirable Education and/or Experience

• Experience maintaining a variety of floor surfaces using auto-scrubbers, burnishers, buffers, carpet extraction vacuums, and other commercial cleaning equipment.

Required Knowledge, Skills, and/or Abilities

• Excellent communication, customer service and interpersonal skills.
• Demonstrated ability to learn and follow instructions.
• Demonstrated ability to work harmoniously with people in varying situations and in all areas assigned.
• Demonstrated ability to communicate effectively across cultural boundaries and work harmoniously with diverse groups of students, faculty and staff.
• Possess a valid driver’s license and meet Michigan Tech University’s vehicle use requirements.
• Demonstrated ability to work evenings and weekends, and at times be called in to work with very short notice.
• Demonstrated ability to use basic internet and web-based applications.
• Demonstrated ability to follow instructions and perform work with minimum supervision.
• Demonstrated ability to maintain a clean and safe facility.
• Demonstrated ability to perform general maintenance tasks, including changing lights, bulbs. The use of ladders will be required to perform some of these tasks.

Desirable Knowledge, Skills, and/or Abilities

• Experience maintaining a variety of floor surfaces using auto-scrubbers, burnishers, buffers, carpet extraction vacuums, and other commercial cleaning equipment.

• Demonstrated success in, or potential future contributions to, working with persons from diverse backgrounds, creating a sense of belonging, and fostering a fair, objective, welcoming place to work for persons with a wide variety of personal characteristics and viewpoints. 

Language, Mathematics and/or Reasoning Skills

● Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to customers.
● Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
● Ability to apply common sense understanding to carry out basic written or oral instructions. Ability to deal with problems in standardized situations.

Work Environment and/or Physical Demands

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions..
● The noise level in the work environment is moderate to very loud.
● While performing the duties of this job, the employee may frequently be exposed to wet, humid conditions (non-weather), fumes or airborne particles, toxic or caustic chemicals and extreme heat and cold. While performing the duties of this job, the employee works near moving mechanical parts. The employee is occasionally exposed to wet and/or humid conditions; work in high, precarious places, is exposed to fumes or airborne particles, and extreme heat and cold.
● While performing the duties of this job, the employee is regularly required to stand and walk; talk or hear; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl, climb extension ladders, and step ladders.
● The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, peripheral and color vision; depth perception; and the ability to adjust focus.
● While performing the duties of this job the employee must occasionally work in elevated locations or in areas where chemical, biological, or physical hazards may be present. In addition, the employee may be required to work in other high hazard conditions including areas where fumes or particulates are present; areas where risk of electrical shock is present; or areas where moving mechanical parts may be present.

Required Training and Other Conditions of Employment

Every employee at Michigan Technological University will receive the following 4 required trainings; additional training may be required by the department.

Required University Training:

• Employee Safety Overview

• Anti-Harassment, Discrimination, Retaliation Training

• Annual Data Security Training 

• Annual Title IX Training

Background Check:

Offers of employment are contingent upon and not considered finalized until the required background check has been performed and the results received and assessed.

Other Conditions of Employment:

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of an employer sponsorship) on or before the effective date of your appointment, and maintain eligibility without sponsorship throughout your appointment.

Michigan Technological University is an Equal Opportunity Educational Institution/Equal Opportunity Employer that provides equal opportunity for all, including protected veterans and individuals with disabilities

1.00

FLSA Status

Non-Exempt

Appointment Term

12 months

Shift

1st Shift

Pay Rate/Salary

Contractual. External candidates will receive the minimum amount ($15.91/hr).

Title of Position Supervisor

Dining Services Manager

Posting Type

Dependent on Funding

Special Instructions to Applicants (if applicable)

AFSCME Posting 08/21/2024 - 08/27/2024
External applicants are encouraged to apply, however internal AFSCME applicants are given first consideration if they apply during the internal AFSCME posting dates.

Additional Information