Human Resources

Summary

The Financial Aid Loan Administrator position requires an individual who is dynamic, student-oriented, and a critical thinker. This position is responsible for the overall administration of Federal Direct Loans and various private education loans. This position will perform a variety of duties associated with the Title IV financial aid eligibility evaluation process, including reviewing student and family financial aid information and determining the type and amount of financial assistance to be awarded. This position will require applicants to have a genuine interest in promoting student success.

Responsibilities and Essential Duties

• Administer and monitor all loans (Federal, private, and institutional) totaling $43 million annually which includes:
o Over $25 million in the Federal Direct Loan Program (including subsidized, unsubsidized, Parent PLUS, and Graduate PLUS); and monitor the institutional obligations that accompany the program.
o Over $17 million in private/alternative loans.
o Over $100,000 in institutional TechAid loans.
• Meet with and take phone calls from current and prospective students and families and assist them with understanding the financial aid process.
• Provide excellent customer service and demonstrate empathy, understanding, and care in all student and family interactions.
• Ensure the security and integrity of confidential student data.
• Develop and maintain policies, procedures, forms and communications related to loan processing and Federal Direct Loan administration through interpretation and implementation of federal legislation.
• Transmit electronic origination and disbursement data to and from the US Dept. of Education within the required timeframe, coordinate federal fund draw downs, and resolve conflicts and potential over awards.
• Receive and process all alternative/private education loan certifications and monitor the institutional obligations that accompany the programs.
• Present and provide coverage as needed for local financial aid information sessions, counselor sessions, financial literacy presentations, and Free Application for Federal Student Aid (FAFSA) nights.
• Perform various need analysis functions using financial aid information submitted by applicants utilizing established federal, state and University standards and guidelines to determine financial need.
• Assist with monitoring all federal, state, and University compliance and regulatory issues.
• Prepare detailed reports and compile information concerning undergraduate financial aid and assigned programs as requested by the US Department of Education and University officials.
• Other duties as assigned.
SUPERVIORY RESPONSIBILITIES:
Functional supervision may be exercised over student assistants.

Required Education, Certifications, Licensures

● Bachelors Degree

Required Experience

● Experience using complex databases with the ability to define specifications for database programming.
● Skill and experience in project management and organizational effectiveness while maintaining strict attention to detail.
● Experience using advanced features of Microsoft Office including Excel.

Desirable Education and/or Experience

● Experience working in a college or university financial aid office.
● Experience with the Federal Direct Loan Program
● Experience using Banner and/or Perceptive Content.
● Public administration, accounting, banking, finance, or other business experience.

Required Knowledge, Skills, and/or Abilities

● Excellent interpersonal, customer service, and written/oral communication skills.
● Demonstrated knowledge of proper grammar, spelling, and punctuation.
● Demonstrated ability to explain and convey complex information.
● Demonstrated ability to work independently and take initiative to solve problems.
● Demonstrated ability to organize and prioritize work assignments independently in a complex work environment.
● Demonstrated ability to work with accuracy and attention to detail.
● Demonstrated ability to use appropriate judgement when dealing with highly confidential information.
● Demonstrated ability to work well with others in a team environment.
● Demonstrated ability to learn new computer skills and features.

Desirable Knowledge, Skills, and/or Abilities

● Advanced communication skills with the ability to communicate to a variety of audiences ranging from students, to parents, to faculty.
● Demonstrated ability to independently organize, prioritize, and complete multiple work assignments in a complex work environment.
● Ability to collect, analyze, interpret, and report data in a timely manner.
● Demonstrated ability to explain and convey complex information.
● Demonstrated ability to learn new computer skills.

● Demonstrated success in working with persons with a wide variety of personal characteristics and viewpoints.

Work Environment and/or Physical Demands

Required Training and Other Conditions of Employment

Every employee at Michigan Technological University will receive the following 4 required trainings; additional training may be required by the department.

Required University Training:

• Employee Safety Overview

• Anti-Harassment, Discrimination, Retaliation Training

• Annual Data Security Training 

• Annual Title IX Training

Background Check:

Offers of employment are contingent upon and not considered finalized until the required background check has been performed and the results received and assessed.

Other Conditions of Employment:

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of an employer sponsorship) on or before the effective date of your appointment, and maintain eligibility without sponsorship throughout your appointment.

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FLSA Status

Exempt

Pay Rate/Salary

Negotiable, No less than $45,000

Title of Position Supervisor

Associate Director of Financial Aid

Posting Type

Dependent on Funding