Human Resources

Summary

As a member of the Media Technology Services team, the Senior Media Systems Engineer is responsible for planning, designing, procurement,
installation, programming, implementation, maintenance, support, and periodic operation of university media technology systems. The systems
include Crestron, Q-SYS and Extron controlled audio/visual systems, video streaming systems, IP video production facilities, digital signage systems and DSP enabled audio systems in classrooms, conference rooms, entertainment venues, and research facilities. Additionally, assist in the creation of technical documentation as needed. You will become part of a culture that empowers employees, treats them with respect, and encourages innovation
and open communication.

Responsibilities 

• Create complex A/V designs (to include control, video, audio, and networking schematics) as part of engineering design packages that include blended learning facilities as well as advanced multimedia enabled research, large venue, and presentation facilities
• Provide hands-on installation and technical support during the installation and maintenance of these facilities as necessary
• Generate a list of materials, budgets, and requests for proposals/quotations
• Collaborate with campus representatives such as facility engineers, IT engineers, faculty, staff, and students during the planning and development of new buildings and the renovation of existing facilities
• Ensure the technical integrity, performance, reliability, and user friendliness of supported systems. Required to conduct usability studies to support this goal.
• Stay up to date on developments of industry technologies, maintain current technical knowledge, maintain a high level of competency with blended learning technologies, and provide recommendations for modifications and improvements of methods, procedures, and techniques
• Maintain technical expertise, certifications, and current knowledge for video industry best practices and technology, and act as the University’s technical resource for technologies in assigned field. Recommend modifications or changes that will improve efficiency and/or effectiveness.
• Assist with the training of student employees and peers on internal processes and technology used and/or implemented
• Commit to learning about continuous improvement strategies and applying them to everyday work. Actively engage in University continuous improvement initiatives.
• Other duties as assigned.
• Apply safety-related knowledge, skills, and practices to everyday work

Required Education, Certifications, Licensures

• Bachelor’s degree in electronics technology, computer networking and system administration or related field or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired

Required Experience

• Two to three years demonstrated experience in complex A/V or broadcast media system design, installation and maintenance or comparable experience
• Two years of experience performing vendor management of media system procurement for consulting, design, negotiation, installation, and support. This can be concurrent with other experience.

Desirable Education and/or Experience

• Experience with blended learning technologies such as Echo360, Mediasite, Panopto, Zoom or similar technologies
• Q-SYS programming certification(s)
• Crestron programming certification(s)
• Experience working with facility engineers, trades staff, faculty, staff, and students in higher education
• Demonstrated skills of conceptual thinking, leadership, and consensus building
• Experience writing request for proposals for complex A/V or broadcast systems
• Advanced hardware and software problem solving skills
• Comprehensive knowledge of IT networking and security principles
• Experience creating system documentation with AutoCAD, Visio or similar products
• Familiarity with managing and using various SaaS system i.e., digital signage, Zoom, streaming CDNs
• ICIA, CTS, CTS-I, CTS-D, BIAMP certifications
• Experience with IT project management
• Experience using Helpdesk/Issue Management software

Required Knowledge, Skills, and/or Abilities

• Ability to complete Q-SYS and Crestron training assigned and demonstrated proficiency within 9 months of hire
• Excellent communication and interpersonal, organizational, analytical, and reasoning skills
• Demonstrated experience designing, programming, and installing complex media systems
• Working knowledge of Q-SYS and/or Crestron AV products
• Demonstrated advanced audio-visual troubleshooting skills
• Ability to express full ownership and accountability for projects and service delivery
• Demonstrated ability to create solutions and procedures for recurring problems
• Demonstrated ability to communicate effectively across cultural boundaries and work harmoniously with diverse groups of students, faculty, and staff
• Ability to work from schematics, blueprints, and engineering data
• Demonstrate commitment to contribute to safe work environment

Desirable Knowledge, Skills, and/or Abilities

• Ability to self-teach multiple software tools
• Familiarity with enterprise networks and security
• Working knowledge of BIAMP, ClearOne, Atlas IED or similar audio DSP products
• Experience with NDI video transport
• Experience with VMX Production Software and live television production
• Demonstrated success in, or potential future contributions to, working with persons from diverse backgrounds, creating a sense of belonging and fostering a fair, objective, welcoming place to work for persons with a wide variety of personal characteristics and viewpoints.

Work Environment and/or Physical Demands

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually low to moderate.
• Occasionally required to stand, walk, reach with hands and arms, bend, stoop, and twist, work in an equipment rack from a sitting position
• Occasionally lifting of equipment and boxes for installation (up to 50 pounds)
• Occasionally, the employee may be required to work from a ladder or scaffolds, in manholes, in telecommunications rooms, or outdoors in various weather conditions
• The employee is regularly required to sit, talk or hear, and use hands to manipulate, handle or feel an object
• Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus

Required Training and Other Conditions of Employment

Every employee at Michigan Technological University will receive the following 4 required trainings; additional training may be required by the department.

Required University Training:

• Employee Safety Overview

• Anti-Harassment, Discrimination, Retaliation Training

• Annual Data Security Training 

• Annual Title IX Training

Required Departmental Training:

• Ladder Safety training

Background Check:

Offers of employment are contingent upon and not considered finalized until the required background check has been performed and the results received and assessed.

Other Conditions of Employment:

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of an employer sponsorship) on or before the effective date of your appointment, and maintain eligibility without sponsorship throughout your appointment.

Michigan Technological University is an Equal Opportunity Educational Institution/Equal Opportunity Employer that provides equal opportunity for all, including protected veterans and individuals with disabilities

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FLSA Status

Exempt

Pay Rate/Salary

Negotiable, No less than $70,000

Title of Position Supervisor

Director of Media Technology Services

Posting Type

Dependent on Funding

Special Instructions to Applicants (if applicable)

Additional Information